Shipup Scheduled Maintenance - Database upgrade
Scheduled Maintenance Report for Shipup
Completed
The scheduled maintenance has been completed.
Posted Dec 29, 2024 - 14:55 CET
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 29, 2024 - 14:01 CET
Scheduled
Hello,
We want to make you aware of a scheduled maintenance for approximately 15 minutes on Sunday 29/12/2024 at 14h00 CET.
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This operation will impact those services that won't be available:
- API:
* POST Orders / Trackers
* POST Delivery Date Estimation (Smart Delivery Estimates + ShipupETA library)
- Access to the Shipup back-office
- Chrome extension
- Webhooks
- Retrieving of events from the carriers
- Sending of notifications
- Order-fetching integrations (Magento, Shopify, Prestashop)
- Third-party integrations (Zendesk, Gorgias, Klaviyo)
- Retrieving Feedback from customers
- Package reports
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These services will keep running as usual:
- API:
* GET Orders / Trackers
- Tracking page access by end users
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We appreciate your patience and your understanding. As always, if you have questions or issues, please contact us at support@shipup.co .
Thanks,
The Shipup team
Posted Dec 27, 2024 - 16:51 CET
This scheduled maintenance affected: Email sending to online shoppers (SendGrid API), API (Send Orders / Trackers to Shipup), Webhooks (Webhook sending), and Shipup Back-Office (Access to the Shipup interface).