All Systems Operational
API Operational
90 days ago
100.0 % uptime
Today
Send Orders / Trackers to Shipup ? Operational
90 days ago
100.0 % uptime
Today
Retrieve Orders / Trackers from Shipup ? Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Webhook sending ? Operational
90 days ago
100.0 % uptime
Today
Shipup Back-Office Operational
90 days ago
100.0 % uptime
Today
Access to the Shipup interface ? Operational
90 days ago
100.0 % uptime
Today
Email sending to online shoppers Operational
90 days ago
100.0 % uptime
Today
SendGrid API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 9, 2021

No incidents reported today.

Dec 8, 2021

No incidents reported.

Dec 7, 2021

No incidents reported.

Dec 6, 2021

No incidents reported.

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021
Completed - The scheduled maintenance has been completed.
Nov 28, 22:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 22:02 UTC
Scheduled - Hello,

We want to make you aware of a coming routine maintenance of our database.

-----------------

This operation will impact the following services. They will be unavailable for the duration of the maintenance window:
- API:
* GET Orders / Trackers
* POST Orders / Trackers
- Webhooks
- Order-fetching integrations (Magento, Shopify, Prestashop)
- Access to the Shipup back-office

Once the maintenance is over, all services will become available again.

If you send orders and trackers to Shipup using our REST API, please make sure you have a retry mechanism in place to retry the API calls that would be performed during this maintenance (they will fail with an HTTP status 503 during this time).

--------------

These services will keep running as usual:
- API
* POST Delivery Date Estimation (Smart Delivery Estimates + ShipupETA library)
- Sending notifications to end-consumers
- Tracking pages
- Displaying order informations in 3rd party apps (Zendesk, Gorgias)

----------------------

We appreciate your patience and your understanding. As always, if you have questions or issues, please contact us at success@shipup.co.

Thanks,
The Shipup team
Nov 25, 17:28 UTC
Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.