All Systems Operational
Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Send Orders / Trackers to Shipup ? Operational
90 days ago
100.0 % uptime
Today
Retrieve Orders / Trackers from Shipup ? Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Webhook sending ? Operational
90 days ago
100.0 % uptime
Today
Shipup Back-Office Operational
90 days ago
100.0 % uptime
Today
Access to the Shipup interface ? Operational
90 days ago
100.0 % uptime
Today
Email sending to online shoppers Operational
90 days ago
100.0 % uptime
Today
SendGrid API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 3, 2023

No incidents reported today.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

Nov 19, 2023
Shipup Scheduled Maintenance - Database upgrade
Completed - The scheduled maintenance has been completed.
Nov 19, 21:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 21:31 UTC
Scheduled - Hello,
We want to make you aware of a scheduled maintenance for approximately 15 minutes on Sunday 19/11/2023 at 21h30 UTC time. Even if the window is 15 minutes, the actual maintenance will probable be more around 5 minutes.
We will be using this time to upgrade our database to a bigger instance.
-----------------
This operation will impact those services that won't be available:
- API:
* GET Orders / Trackers
* POST Orders / Trackers
- Access to the Shipup back-office
- Chrome extension
- Retrieving Feedback from customers
--------------
These services will keep running as usual:
- API:
* POST Delivery Date Estimation (Smart Delivery Estimates + ShipupETA library)
- Tracking page access by end users
--------------
These services will keep be paused during the maintenance and restart without impact after the maintenance:
- Webhooks
- Retrieving of events from the carriers
- Sending of notifications
- Order-fetching integrations (Magento, Shopify, Prestashop)
- Third-party integrations (Zendesk, Gorgias, Klaviyo)
----------------------
We appreciate your patience and your understanding. As always, if you have questions or issues, please contact us at success@shipup.co.
Thanks,
The Shipup team
Nov 15, 17:42 UTC
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