All Systems Operational
API Operational
90 days ago
99.94 % uptime
Today
Send Orders / Trackers to Shipup ? Operational
90 days ago
99.94 % uptime
Today
Retrieve Orders / Trackers from Shipup ? Operational
90 days ago
99.94 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Webhook sending ? Operational
90 days ago
100.0 % uptime
Today
Shipup Back-Office Operational
90 days ago
99.94 % uptime
Today
Access to the Shipup interface ? Operational
90 days ago
99.94 % uptime
Today
Email sending to online shoppers Operational
90 days ago
99.99 % uptime
Today
SendGrid API ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 24, 2021

No incidents reported today.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021
Resolved - After isolating some part of the applications, the number of spikes have slowly decreased and it was eventually resolved. We will still continue to investigate to understand what causes the issue initially.
Jul 16, 12:42 UTC
Update - This issue is still under investigation. The spike occurs every 30 minutes to 1 hour and cause our database to be inaccessible for a few seconds. The application is not impacted between spikes.
Jul 16, 10:12 UTC
Investigating - We are currently facing issues with spike of latency in our database connections. This may lead to a partial outage in most parts of the Shipup application
Jul 16, 08:24 UTC
Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.

Jul 11, 2021

No incidents reported.

Jul 10, 2021

No incidents reported.