Incident with the Application and the API

Incident Report for Shipup

Resolved

This incident has been resolved.

Posted Nov 16, 2021 - 18:09 UTC

Update

We are continuing to investigate this issue.

Posted Nov 16, 2021 - 18:09 UTC

Investigating

We are currently investigating the issue

Posted Nov 16, 2021 - 17:56 UTC

This incident affected: API (Send Orders / Trackers to Shipup, Retrieve Orders / Trackers from Shipup), Webhooks (Webhook sending), and Shipup Back-Office (Access to the Shipup interface).