Shipup Scheduled Maintenance - Database upgrade
Scheduled Maintenance Report for Shipup
The scheduled maintenance has been completed.
Posted Jan 04, 2022 - 23:15 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 04, 2022 - 23:00 UTC

We want to make you aware of a scheduled maintenance for approximately 15 minutes

We will be using this time to upgrade our database to a bigger instance


This operation will impact those services that won't be available:
- API:
* GET Orders / Trackers
* POST Orders / Trackers
- Webhooks
- Order-fetching integrations (Magento, Shopify, Prestashop)
- Third-party integrations (Zendesk, Gorgias, Klaviyo)
- Tracking packages
- Sending notifications to end-consumers
- Access to the Shipup back-office
- Retrieving Feedback from customers
- Chrome extension


These services will keep running as usual:

- API:
* POST Delivery Date Estimation (Smart Delivery Estimates + ShipupETA library)
- Tracking pages:
* Shipup-hosted pages
* Hosted on merchants websites through ShipupJS library


We appreciate your patience and your understanding. As always, if you have questions or issues, please contact us at

The Shipup team
Posted Jan 04, 2022 - 15:27 UTC
This scheduled maintenance affected: Shipup Back-Office (Access to the Shipup interface), API (Send Orders / Trackers to Shipup, Retrieve Orders / Trackers from Shipup), and Webhooks (Webhook sending).